Panel 1
Proof in the P&L: Turning AI Spend into Measurable Returns
AI budgets have more than tripled as a share of revenue since early 2025, yet only about a third of companies see any profit from AI. In 2027, boards stop funding AI on faith. The few who earn real returns make fewer, bigger bets and rebuild work instead of automating it. What are the secrets of improving AI ROI?
Sources: BCG and McKinsey, 2026.
Panel 2
Governing Agents: Accountability When Software Acts
Agents already approve, buy and reply on companies' behalf, and a quarter of large firms using agents cannot detect unauthorised ones running inside them. Accountability, not capability, now decides how far an enterprise can let agents run. New AI and liability rules land in Europe, the US and India through 2026 and 2027. How do you build governance that keeps pace with agents? And what will regulators expect when one gets it wrong?
Sources: EY, 2026; EU, US and Indian regulation.
Panel 3
The Agent Workforce: Redesigning Work, Roles and the Talent Pipeline
Most companies are adding AI to old jobs instead of redesigning the work. Two in three frontline employees get little guidance on using the time AI saves. Agents now do the junior work that trained tomorrow's leaders, and hiring of young people into AI-exposed roles is already falling. Cutting the bottom rung saves money this year and empties the leadership bench for the next decade. Redesigning work is a leadership choice, not a technology rollout. Which roles change, which disappear, and where will tomorrow's leaders come from?
Sources: BCG and Stanford Digital Economy Lab, 2026.
Panel 4
The New Global Delivery Model: Capability Centres and Services in the Agentic Era
For three decades, global delivery sold hours. Agents make hours cheap. Clients now want outcomes, not headcount, and Gartner expects 70% of enterprises to abandon AI agents built for them by vendors' engineers by 2028. Capability centres will either become the enterprise's AI engine, owning the work and the IP, or its next cost cut. Which will yours be?
Source: Gartner, 2026.